Support Forum / Форум поддержки

Hello!

I love your Loud Typer app. Thanks for developing it! I have two Mac computers operating on two different systems (macOS High Sierra and Catalina). After one of the recent Loud Typer updates, Loud Typer would only produce sounds for a few minutes after launching the app on the computer running High Sierra. I then quit and re-launch the app, and Loud Typer works for another few minutes before I have to restart the app again. The app works flawlessly on the computer that is running Catalina. Is this an issue that can be fixed?

Thank you!

Thank you for your report.

I suggest you to check your audio system settings on your High Sierra Mac.
Probably there are some custom audio devices active which make audio non-stable.

Also maybe you use some non-default audio speakers on your High Sierra Mac.

Hello!

Thank you for your quick response! I tried adjusting the audio settings in my system preferences, but it didn't seem to help. As before, Loud Typer works for several minutes the first time I launch it after a system restart, and only lasts a couple of minutes after each re-launch of the app after that.

I do not have any custom audio devices or non-default audio speakers. I wondered if you might have any other suggestions for me? If so, I would appreciate any ideas that you have! I am attaching two screenshots of my audio settings here, in case they help.

Thanks!

Well, currently I have no comments.
I just can tell that low macOS version is not a reason to malfunction (on macOS 10.12 Sierra the application works stable).
If reinstalling does not help then I have no suggestions for now.

Thanks for the suggestions! I already tried to uninstall and reinstall before reaching out for help, but if you think of any other solutions, please let me know.

Thanks again!

Of course.
Also, if you find the reason or get any idea why this can happen then please contact.